Telephone Christie Bears on 01446 790090

Privacy Policy

This Privacy Policy sets out how Christie Bears Ltd uses and protects any information that you provide to this company when you using our website.

Christie Bears Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website then you can be assured that it will only be used in accordance with this Privacy Policy Statement. Christie Bears Ltd may change this policy from time to time by updating this page. You should therefore check this page periodically to ensure that you are happy with any such changes.

What we collect

We collect the following information from our customers:

  • Full Name
  • Contact Information: includes billing address, delivery address, email address and telephone numbers.
  • Financial Data: may include bank account and payment card details.
  • Cookies: See 'Cookies and how we use them' (below).

What we do with the information we gather

We require this information for the following reasons:

  • To contact you in the event of problems with your orders.
  • Processing your orders through to payment.
  • Internal statutory record keeping


We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect from you online.

Links to other websites

Our website contains links to other websites particularly Paypal and Secure Hosting (Monek). Once you have used these links to leave our site you should note that we have no control over these websites. We cannot be responsible for the protection and privacy of any information that you provide whilst visiting these sites and neither site is governed by this privacy statement. You should review the privacy statements applicable to the websites in question.

Controlling your personal information

From 25th May 2018, we will no longer conduct direct marketing exercises using your email address or phone number.

Neither will we sell, distribute or lease your personal information to third parties.

Retention of your information

Christie Bears Ltd has a statutory obligation to retain hard copies of every individual transaction that we have conducted together with our customers; to include customer order, evidence of payment, invoice/sales receipt and written correspondence relating to the order; any or all of which may contain personal information. This information has to be retained for a period of at least six years in accordance with ‘The Limitation Act 1980’

Retrieval of your personal information

You may request details of the personal information that we hold about you in accordance with the Data Protection Act 1998 and the General Protection Regulation (GDPR) which will apply from 25th May 2018. Please write, email or phone using the information on our ‘Contact Us’ page.

If you believe that any of your information that we are holding is incorrect or incomplete, please write to or email us as soon as possible; see the ‘Contact Us’ page for our contact information. We will promptly correct any information found to be incorrect.

Cookies and how we use them

A cookie is a small file that asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We primarily use cookies for the functionality of the website. These include adding recently viewed products, products to the shopping cart, editing the cart and the checkout process. Without these cookies, the website's shopping cart and checkout process will cease to function.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by allowing you to browse and shop; it also enables us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.


Christie Bears : Teddy Bear Accessories, Parts and Components

© Christie Bears Limited
2 Mill Barn, Mill Road,
Boverton, Llantwit Major,
CF61 1UB

Tel: 01446 790090